Privacy Policy

Your Privacy & Records

Access to Records

Information about you is collected only for the purpose of providing training and assessment services and as required by laws and regulations such as National Privacy Principles contained in the Commonwealth Privacy Act 1988 (subject to any exemptions that apply to us under that Act).

Information from your records, except as required by law or under the Standards for Registered Training Organisations, will not be disclosed to anyone outside Admire Workplace Safety without your written consent (and that of your parent or guardian if you are under 18).

Participant records are established in hard copy and electronic format. Individual hard copy and electronic files are established for each new participant. The information collected includes:

  • Records of results kept by AWS for a minimum of 30 years and can be provided within 21 days to participants by request in writing to the AWS Business Manager.
  • Personal details – recorded and entered at the time of enrolment and confirmed at induction.
  • Course or qualification details – recorded and entered at the time of enrolment and confirmed at induction.
  • Units of competency or modules – recorded at the time of enrolment and confirmed at induction.
  • Fees paid – recorded and receipted at the time of payment.
  • Progress / results – recorded on hard copy by assessors and transferred to electronic data files
  • Attendance – recorded on the Training Attendance form by trainers/assessors and transferred to electronic data files
  • This information may be collected through our website via our contact us forms or from direct email

Accessing your records

You can access your current accurate records, which includes courses attended and results by contacting AWS and making a request in writing via email or post to the Business Manager.

All requests will be reviewed and once approved, records provided within 5 working days.

Information collected from e-mail or through our website

E-mails or contact us forms submitted through our website from you will be treated as a public record and will be retained. We will not add any details from your e-mail to a mailing list, nor will we disclose these details to third parties without your consent, or unless permitted or required by law. Our Server may monitor e-mail traffic for system troubleshooting and maintenance purposes only.

As an alternative, you may wish to use the telephone or send your request to our postal address